/* Ship with Sal. One stylesheet for the customer app and the admin dashboard. No build step. */
:root{
  --bg:#F3F8F5; --surface:#FFFFFF; --surface2:#EBF3EE; --ink:#0F1F18; --muted:#566A60; --line:#DCE7E0;
  --accent:#087F49; --accent-ink:#FFFFFF; --accent-soft:#DDF4E7; --accent-bright:#1FCB7A;
  --warn:#8F5200; --warn-soft:#FFEFD3; --info:#1F5BB8; --info-soft:#E2EDFF; --danger:#B42318; --danger-soft:#FDE6E3;
  --shadow:0 1px 2px rgba(15,31,24,.06),0 10px 28px rgba(15,31,24,.07);
  --font:'Urbanist',system-ui,-apple-system,'Segoe UI',sans-serif;
  --mono:'DM Mono',ui-monospace,Consolas,monospace;
}
@media (prefers-color-scheme:dark){:root{
  --bg:#0A130F; --surface:#13201A; --surface2:#1A2B22; --ink:#E8F3ED; --muted:#93A99C; --line:#243529;
  --accent:#2CD27F; --accent-ink:#052415; --accent-soft:#123324; --accent-bright:#2CD27F;
  --warn:#F2B45A; --warn-soft:#3A2B0F; --info:#8DB9FF; --info-soft:#14284A; --danger:#FF8F80; --danger-soft:#3D1A16;
  --shadow:0 1px 2px rgba(0,0,0,.4),0 10px 28px rgba(0,0,0,.35); color-scheme:dark}}

*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--font);font-size:15px;line-height:1.45}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.ico{flex:none;display:block}
.mono{font-family:var(--mono);font-size:.92em;letter-spacing:.01em}
.num{font-variant-numeric:tabular-nums}
.sub{color:var(--muted);font-size:13.5px}
.h1{font-size:25px;font-weight:800;letter-spacing:-.02em;margin:0;line-height:1.15}
.h2{font-size:17px;font-weight:800;margin:0;letter-spacing:-.01em}
.row{display:flex;align-items:center;gap:10px}
.between{justify-content:space-between}
.wrap{flex-wrap:wrap}
.grow{flex:1;min-width:0}
.stack{display:grid;gap:14px}
.stack.tight{gap:10px}
.center{text-align:center;display:grid;gap:12px;justify-items:center;padding-top:30px}
.hide{display:none!important}

/* buttons, fields */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;background:var(--accent);color:var(--accent-ink);font-weight:700;padding:13px 18px;border-radius:14px;min-height:46px;text-align:center}
.btn.block{width:100%}
.btn.sm{padding:8px 14px;min-height:36px;border-radius:11px;font-size:14px}
.btn.ghost{background:var(--surface);color:var(--ink);border:1px solid var(--line)}
.btn.soft{background:var(--accent-soft);color:var(--accent)}
.btn:disabled{opacity:.55;cursor:not-allowed}
.link{background:none;border:0;color:var(--accent);font-weight:700;padding:4px 0}
.field{display:grid;gap:6px}
.field label{font-weight:700;font-size:13.5px}
.inp{width:100%;border:1px solid var(--line);background:var(--surface);border-radius:14px;padding:12px 14px;min-height:46px}
textarea.inp{min-height:84px;resize:vertical}
.inp:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px var(--accent-soft)}
.err{color:var(--danger);font-size:13.5px;font-weight:600}
.flash{background:var(--accent-soft);color:var(--accent);border-radius:14px;padding:12px 14px;font-weight:600}
.flash.bad{background:var(--danger-soft);color:var(--danger)}
.check{display:flex;align-items:center;gap:10px}
.check input{width:20px;height:20px;accent-color:var(--accent)}

/* cards and chips */
.card{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:14px}
.card.flat{box-shadow:none}
.chip{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}
.chip.info{background:var(--info-soft);color:var(--info)}
.chip.warn{background:var(--warn-soft);color:var(--warn)}
.chip.ok{background:var(--accent-soft);color:var(--accent)}
.chip.done{background:var(--surface2);color:var(--muted)}
.chip.bad{background:var(--danger-soft);color:var(--danger)}
.kv{display:flex;justify-content:space-between;gap:12px;padding:7px 0;font-size:14px}
.kv+.kv{border-top:1px dashed var(--line)}
.kv>span:first-child{color:var(--muted)}
.kv.total{font-weight:800;font-size:16px}
.kv.total>span:first-child{color:var(--ink)}
.empty{color:var(--muted);padding:20px;text-align:center}
.alert{background:var(--warn-soft);color:var(--warn);border-radius:16px;padding:12px 14px;display:flex;gap:12px;align-items:center}
.alert b{color:var(--ink)}
.alert.ok{background:var(--accent-soft);color:var(--accent)}
.avatar{width:42px;height:42px;border-radius:50%;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center;font-weight:800;border:0;flex:none}
.iconbtn{width:42px;height:42px;border-radius:14px;border:1px solid var(--line);background:var(--surface);display:grid;place-items:center;position:relative}
.dot{position:absolute;top:8px;right:9px;width:9px;height:9px;border-radius:50%;background:var(--accent-bright);border:2px solid var(--surface)}
.seg{display:flex;background:var(--surface2);border-radius:14px;padding:4px;gap:4px}
.seg a,.seg button{flex:1;border:0;background:none;border-radius:11px;padding:9px 6px;font-weight:700;color:var(--muted);font-size:14px;text-align:center}
.seg .on{background:var(--surface);color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.12)}
.prog{display:grid;grid-template-columns:repeat(8,1fr);gap:3px;margin:10px 0 2px}
.prog i{height:5px;border-radius:3px;background:var(--line)}
.prog i.on{background:var(--accent-bright)}
.tl{display:grid;margin-top:4px}
.tl>div{display:grid;grid-template-columns:20px 1fr;gap:12px;position:relative;padding-bottom:16px}
.tl>div::before{content:"";position:absolute;left:9px;top:20px;bottom:0;width:2px;background:var(--line)}
.tl>div:last-child{padding-bottom:0}
.tl>div:last-child::before{display:none}
.tl .pt{width:20px;height:20px;border-radius:50%;border:2px solid var(--line);background:var(--surface);display:grid;place-items:center;color:var(--accent-ink)}
.tl .done .pt{background:var(--accent);border-color:var(--accent)}
.tl .done::before{background:var(--accent)}
.tl .now .pt{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-soft)}
.tl .future{color:var(--muted)}
.tl small{display:block;color:var(--muted);font-size:12.5px}
.otp{display:flex;gap:8px;margin-top:6px}
.otp span{width:46px;height:52px;border-radius:12px;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center;font-family:var(--mono);font-size:24px}

/* guest pages */
.guest{min-height:100dvh;display:grid;place-items:center;padding:24px max(16px,env(safe-area-inset-left)) 24px max(16px,env(safe-area-inset-right))}
.guest-card{width:100%;max-width:420px;display:grid;gap:18px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:22px;letter-spacing:-.02em}
.logo{width:38px;height:38px;border-radius:11px;background:var(--accent);color:var(--accent-ink);display:grid;place-items:center}

/* customer app */
.app{max-width:520px;margin:0 auto;min-height:100dvh;padding:calc(14px + env(safe-area-inset-top)) max(18px,env(safe-area-inset-left)) calc(110px + env(safe-area-inset-bottom)) max(18px,env(safe-area-inset-right))}
.hdr{display:flex;align-items:center;gap:12px;justify-content:space-between;margin:6px 0 16px}
.hero-track{background:var(--accent);color:var(--accent-ink);border-radius:22px;padding:16px;display:grid;gap:10px}
.hero-track form{display:flex;gap:8px}
.hero-track .inp{border:0;background:rgba(255,255,255,.95);color:#10201A}
.hero-track .go{width:46px;border:0;border-radius:14px;background:#0B1F16;color:#fff;display:grid;place-items:center;flex:none}
.hero-track .err{color:#fff;background:rgba(0,0,0,.25);border-radius:10px;padding:6px 10px}
.addr{display:grid;gap:3px;font-size:14px;margin-top:10px;padding:12px;background:var(--surface2);border-radius:14px}
.tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.tile{border:1px solid var(--line);background:var(--surface);border-radius:16px;padding:12px 8px;display:grid;gap:8px;justify-items:center;font-weight:700;font-size:13px;text-align:center}
.tile .ib,.opt .ib{width:40px;height:40px;border-radius:12px;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center}
.pcard{display:block;width:100%;text-align:left;background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:14px}
.tabbar{position:fixed;left:0;right:0;bottom:0;background:var(--surface);border-top:1px solid var(--line);z-index:20;padding:8px 8px calc(10px + env(safe-area-inset-bottom))}
.tabbar nav{max-width:520px;margin:0 auto;display:grid;grid-template-columns:repeat(5,1fr);align-items:end}
.tabbar a{display:grid;justify-items:center;gap:2px;font-size:11.5px;font-weight:700;color:var(--muted);padding:4px 0;position:relative}
.tabbar a[aria-current="page"]{color:var(--accent)}
.tabbar .fab{width:54px;height:54px;border-radius:50%;background:var(--accent);color:var(--accent-ink);margin:-26px auto 0;display:grid;place-items:center;box-shadow:0 8px 18px rgba(8,127,73,.35);border:4px solid var(--surface);padding:0}
.tabbar.tabs-2 nav{grid-template-columns:repeat(2,1fr)}
.tabbar.tabs-2 .badge{right:auto;left:calc(50% + 16px)}
.badge{position:absolute;top:0;right:calc(50% - 22px);background:var(--accent-bright);color:#04210F;border-radius:999px;font-size:10px;padding:1px 6px;font-weight:800}
.sheet-bg{position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:30;display:none;align-items:flex-end;justify-content:center}
.sheet-bg:target{display:flex}
#toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom));transform:translate(-50%,30px);background:var(--ink);color:var(--bg);padding:12px 18px;border-radius:14px;font-weight:600;opacity:0;pointer-events:none;transition:.25s;z-index:50;max-width:min(92vw,460px);text-align:center}
#toast.on{opacity:1;transform:translate(-50%,-70px)}
.sheet{background:var(--surface);width:100%;max-width:520px;border-radius:26px 26px 0 0;padding:18px 18px calc(26px + env(safe-area-inset-bottom));display:grid;gap:10px}
.opt{display:flex;gap:14px;align-items:center;text-align:left;border:1px solid var(--line);background:var(--surface);border-radius:16px;padding:14px;width:100%}
.opt b{display:block}
.chat{display:grid;gap:8px;align-content:start}
.bub{max-width:80%;padding:10px 13px;border-radius:16px;font-size:14.5px;white-space:pre-wrap;overflow-wrap:anywhere}
.bub small{display:block;font-size:11px;opacity:.7;margin-top:3px}
.bub.me{justify-self:end;background:var(--accent);color:var(--accent-ink);border-bottom-right-radius:5px}
.bub.them{justify-self:start;background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:5px}
.composer{position:fixed;left:0;right:0;bottom:calc(74px + env(safe-area-inset-bottom));background:var(--bg);border-top:1px solid var(--line);z-index:15;padding:10px max(14px,env(safe-area-inset-left))}
.composer form{max-width:520px;margin:0 auto;display:flex;gap:8px}
.shot{width:100%;max-height:180px;object-fit:cover;border-radius:12px;margin-top:8px}
.pulse{width:64px;height:64px;border-radius:50%;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center;margin:0 auto;animation:pl 1.2s ease-in-out infinite}
.pulse.still{animation:none}
@keyframes pl{50%{transform:scale(1.08)}}
.rate{display:flex;justify-content:space-between;align-items:baseline;padding:12px 0}
.rate+.rate{border-top:1px dashed var(--line)}
.rate b{font-size:19px}

/* admin */
.admin{display:grid;grid-template-columns:230px minmax(0,1fr);gap:22px;align-items:start;max-width:1320px;margin:0 auto;padding:18px max(16px,env(safe-area-inset-left)) 40px max(16px,env(safe-area-inset-right))}
.side{background:var(--surface);border:1px solid var(--line);border-radius:20px;padding:12px;display:grid;gap:4px;position:sticky;top:12px}
.side .who{padding:8px 10px 12px;border-bottom:1px solid var(--line);margin-bottom:6px}
.side a,.side button.navbtn{display:flex;gap:10px;align-items:center;border:0;background:none;padding:11px 12px;border-radius:12px;font-weight:700;color:var(--muted);text-align:left;width:100%}
.side a[aria-current="page"]{background:var(--accent-soft);color:var(--accent)}
.side .n{margin-left:auto;background:var(--warn-soft);color:var(--warn);border-radius:999px;padding:0 8px;font-size:12px}
.side .sep{border-top:1px solid var(--line);margin:6px 0}
.pane{display:grid;gap:18px;min-width:0}
.pane h1{margin:0;font-size:26px;letter-spacing:-.02em}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:14px;display:grid;gap:2px}
.kpi b{font-size:28px;letter-spacing:-.02em;line-height:1.1}
.kpi span{color:var(--muted);font-size:13.5px;font-weight:600}
.kpi.hot b{color:var(--warn)}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:16px;min-width:0}
.two{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:18px;align-items:start}
.pipe{display:flex;height:16px;border-radius:8px;overflow:hidden;gap:2px;margin:12px 0}
.pipe i{min-width:6px}
.legend{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:8px 14px;font-size:13.5px}
.legend span{display:flex;gap:8px;align-items:center}
.legend i{width:10px;height:10px;border-radius:3px;flex:none}
.todo{display:flex;gap:12px;align-items:center;padding:11px 0;flex-wrap:wrap}
.todo+.todo{border-top:1px solid var(--line)}
.todo .grow{min-width:180px}
.tablewrap{overflow-x:auto}
table{border-collapse:collapse;width:100%;min-width:720px}
th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);padding:8px 10px;border-bottom:1px solid var(--line);font-weight:700}
td{padding:11px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
tbody tr:hover{background:var(--surface2)}
td a.rowlink{display:block;font-weight:700}
.filters{display:flex;gap:8px;flex-wrap:wrap}
.filters a,.filters button{border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:7px 14px;font-weight:700;font-size:13.5px;color:var(--muted)}
.filters .on{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}
.weigh{display:grid;gap:10px;background:var(--surface2);border-radius:16px;padding:14px}
.weigh .big{font-size:34px;font-weight:800;letter-spacing:-.02em}
.split{display:grid;grid-template-columns:minmax(0,280px) minmax(0,1fr);gap:16px;align-items:start}
.thread-list{display:grid;gap:6px}
.thread-list a{display:flex;gap:10px;align-items:center;text-align:left;border:1px solid transparent;border-radius:14px;padding:10px}
.thread-list a.on{background:var(--accent-soft)}
.thread-list .avatar{width:38px;height:38px;font-size:14px}
.admin-chat{display:grid;gap:8px;max-height:420px;overflow-y:auto;padding:4px 2px;align-content:start}
.quick{display:flex;gap:6px;flex-wrap:wrap}
.quick button{border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:6px 12px;font-size:13px;font-weight:600}
.compose{display:flex;gap:8px;margin-top:10px}
.fgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px}
.ratein{display:flex;align-items:center;gap:10px;padding:12px 0;border-top:1px dashed var(--line);flex-wrap:wrap}
.ratein .grow{min-width:180px}
.toggle{width:46px;height:28px;border-radius:999px;border:0;background:var(--line);position:relative;flex:none;appearance:none;-webkit-appearance:none;cursor:pointer}
.toggle::after{content:"";position:absolute;top:3px;left:3px;width:22px;height:22px;border-radius:50%;background:#fff;transition:transform .15s}
.toggle:checked{background:var(--accent)}
.toggle:checked::after{transform:translateX(18px)}
.pager{display:flex;gap:8px;justify-content:center;flex-wrap:wrap}
.pager a,.pager span{padding:6px 12px;border-radius:10px;border:1px solid var(--line);background:var(--surface);font-weight:700;font-size:13.5px}
.pager .cur{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}
.topbar{display:none}

@media (max-width:1000px){.two,.split{grid-template-columns:1fr}}
@media (max-width:860px){
  .admin{grid-template-columns:1fr}
  .side{position:static;display:flex;overflow-x:auto;padding:8px}
  .side .who,.side .sep{display:none}
  .side a{white-space:nowrap;width:auto}
}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}

/* ===================== Mobile and iPhone robustness (all pages) ===================== */
html{-webkit-text-size-adjust:100%;text-size-adjust:100%}
body{overflow-x:hidden;-webkit-tap-highlight-color:transparent}
a,button,summary,label,.btn,.tile,.pcard{touch-action:manipulation}
button{-webkit-appearance:none;appearance:none}

/* iOS draws its own inner shadow and arrow unless told not to */
.inp,input.inp,textarea.inp,select.inp{-webkit-appearance:none;appearance:none;border-radius:14px}
select.inp{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23788a80' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
  background-repeat:no-repeat;background-position:right 14px center;background-size:16px;padding-right:42px}
input[type=file].inp{padding:11px 14px;line-height:1.3}
input[type=search]{-webkit-appearance:none}

/* iOS Safari zooms the page when a field under 16px is tapped, so keep fields at 16px on phones */
@media (max-width:820px){
  input:not([type=checkbox]):not([type=radio]):not(.code-input),select,textarea{font-size:16px}
}

/* long words, tracking numbers and emails must wrap instead of widening the page */
.h1,.h2,h1,h2,h3,b,.sub,.mono,.kv>span:last-child{overflow-wrap:anywhere}
.kv>span:last-child{min-width:0;text-align:right}
.grow,.todo .grow,.stack>*,.panel,.card{min-width:0}

/* one rule for every list or panel that scrolls inside its own box */
.scroll-y{overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
.tablewrap{overflow-x:auto;overscroll-behavior-x:contain;-webkit-overflow-scrolling:touch;scrollbar-width:thin}
.admin-chat,.thread-list{overscroll-behavior:contain;-webkit-overflow-scrolling:touch}

/* <details> without the browser's default arrow */
details>summary{list-style:none;position:relative;padding-right:26px}
details>summary::-webkit-details-marker{display:none}
details>summary::after{content:"";position:absolute;right:4px;top:50%;width:9px;height:9px;border-right:2px solid var(--muted);border-bottom:2px solid var(--muted);transform:translateY(-70%) rotate(45deg);transition:transform .2s}
details[open]>summary::after{transform:translateY(-30%) rotate(-135deg)}

/* filter chips: one row you can swipe, instead of wrapping into a pile */
@media (max-width:820px){
  .filters{flex-wrap:nowrap;overflow-x:auto;overscroll-behavior-x:contain;-webkit-overflow-scrolling:touch;scrollbar-width:none;
    padding-bottom:2px;-webkit-mask-image:linear-gradient(90deg,#000 calc(100% - 28px),transparent);mask-image:linear-gradient(90deg,#000 calc(100% - 28px),transparent)}
  .filters::-webkit-scrollbar{display:none}
  .filters a,.filters button{flex:none}
}

/* a conversation row must shrink to the screen, however long its last message is */
.thread-list{grid-template-columns:minmax(0,1fr)}
.thread-list a{min-width:0}
.thread-list .grow{min-width:0}